LAST UPDATED · 15 OCTOBER 2026

A clear beginning.

These terms apply to Aivano’s restaurant website and workspace service. The service is intended for business customers, and you must have authority to act for the restaurant you register.

What’s included

One restaurant website and a workspace for menu editing, photos, table codes, table ordering, printable menus and order insights. AI-assisted design is reviewed by a person. Hosting, technical maintenance and up to 30 minutes of support per month are included in the care plan; unused support time does not roll over. Extra design work, integrations, additional locations and domain-registration charges require a separate quote.

Pricing and billing

Website setup costs CHF 1,000 once. The care plan costs CHF 99 per month. The first checkout charge is CHF 1,099, followed by CHF 99 each month until cancellation. Any additional applicable taxes are disclosed before payment. Your selected menu currency does not change Aivano’s CHF service pricing. Recurring billing and payment details are managed through Stripe.

Setup, review and publication

Setup starts after payment is confirmed and the required restaurant information and content are supplied. We confirm the scope and target delivery timing by email. One consolidated round of reasonable changes to the initial website is included. Additional revisions or a change of direction are quoted separately. The restaurant reviews its content and chooses when to publish; payment alone does not publish the website.

Cancellation and refunds

You can cancel monthly renewal through the billing portal before the next billing date. Service remains available through the paid period unless ended earlier for misuse, non-payment or a security issue. Paid monthly periods are not refunded for unused time, except where required by law. If you cancel setup before work starts, the setup fee is refundable. Once setup work has started, we may retain the portion reasonably corresponding to work already performed and refund any unused balance. Mandatory rights remain unaffected.

Your content and domain

You retain rights to the content and photographs you provide and grant us permission to use them to deliver the service. You must have permission to use everything you upload. Our reusable software, templates and platform remain ours. A restaurant domain remains owned by its registrant; registration, management and transfer arrangements are confirmed separately. You may request an export of your menu and order records before service ends.

Restaurant operations

The restaurant is responsible for its menu, pricing, ingredients, allergen information, opening hours, taxes, fulfilment and guest communications. Guests pay the restaurant directly through its existing process. Preparation estimates are approximate and set by the restaurant. Staff must monitor the order screen, respond to problems and keep a manual ordering alternative available. Static QR codes can be copied, and abuse controls cannot guarantee every order comes from a seated guest.

Accounts and acceptable use

Protect your login and notify us promptly if access may have been compromised. Do not submit unlawful content, interfere with another restaurant or attempt to bypass access or ordering safeguards. We may restrict access where reasonably necessary to address misuse, non-payment or security concerns.

Availability and responsibility

We maintain the service with reasonable care but do not guarantee uninterrupted availability, a particular sales result or compatibility with every device. Order statistics reflect activity recorded through Aivano and are not a payment ledger, accounting system or replacement for your till. To the extent permitted by applicable law, neither party is liable for indirect losses or lost profits; this does not exclude liability that cannot lawfully be excluded.

Service changes and contact

We will notify you of material changes to your paid service or pricing before they apply to a renewal, so you can decide whether to continue. Privacy practices are described in our privacy notice. Contact the operator below for service or billing questions.

Aivano is owned by NorthQuest LLC, Wyoming, United States. Correspondence: 30 N Gould St, Ste N, Sheridan, WY 82801, United States. Legal and service contact: hello@aivano.io.